Frequently Asked Questions

Everything you need to know about your JNCO Los Angeles order.

How long does shipping take within the United States?

Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout for those who need their wide-leg denim sooner.

What is your return policy for denim and apparel?

We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that certain limited-edition drops may be final sale.

How do I determine my correct size for wide-leg jeans?

We provide a detailed size guide on every product page. Since our styles range from classic fits to extreme wide-leg silhouettes, we recommend measuring your waist and inseam to ensure the perfect fit.

Do you offer international shipping?

Yes, JNCO Los Angeles ships worldwide. International shipping rates and duties are calculated at checkout based on your specific location and local customs regulations.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through integrated providers like Klarna or Afterpay.

Are your products authentic JNCO heritage designs?

Absolutely. JNCO Los Angeles is the official home of the brand. We produce high-quality, authentic heritage styles alongside modern updates to our iconic wide-leg silhouettes.