Returns & Exchanges

At JNCO Los Angeles, we want you to be completely satisfied with your wide-leg denim and streetwear. If your order isn't the perfect fit, we offer returns and exchanges on unworn, unwashed items with original tags attached within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original packaging.

3

Drop Off Package

Affix the return label to your package and drop it off at any authorized carrier location or scheduled pickup point.

4

Receive Refund or Exchange

After our warehouse inspects the returned goods, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing